Job Summary: The individual in this position works as part of a team in the Operations Center (OC) to monitor the availability and performance of applications, environment, processes, servers, services and systems. This position is responsible for first and second tier problem determination, incident/problem recording, problem escalation, and root cause analysis.
Instructions: Screening begins immediately.
Applicants must submit a cover letter reflecting how skills meet the requirements of the position; a resume; and the names, phone numbers, and email addresses of at least three professional references. Applicants must be authorized to work in the United States at the time of employment.